Creating your account

There are two required steps for creating an account:

  1. Fill out the ICOS fileshare user information form, which will allow us to give you access to the correct folders and files.
  2. Register at the ICOS Fileshare by clicking the Register button at the bottom of the login area. For your login name, please choose a name that is the same or clearly related to your actual name, as this allows other users to recognise your name when sharing data with you. Spaces are allowed, so your first and last name can be used.

The register button, located below the Username and Password fields

Note

The verification request email may arrive in your spam box. If so, please add the the sender of this email to your email white list.

After completing the two above steps, our staff will verify your permissions and enable your account, usually within 1-2 working days. You will receive an email when your account is active.

Once your account has been approved, you can log in to the ICOS Fileshare. Use your Username or email address, along with the password you selected before, then click the Log in button.

Note

If you cannot remember your password, there is a "Forgot password?" link on the login page that allows you to choose a new password through email verfication, similar to the registration process.

After logging in the first time, you will need to accept the Privacy Policy. If we change the policy, you will be asked for confirmation again.

Each user has 5 GB (gigabyte) personal storage space that is only accessible to that user (unless, of course, you opt to share folders or files).

By default, all users are members of the Guest group that all have acces to the shared ICOS PUBLIC group folder. You will also see that some example folders and files have been created in your private space, which you can delete if desired. The Nextcloud Manual.pdf in your root folder is a very good introduction to the use of the Fileshare system.

Screenshot of the default files

Note

We highly recommend ALL USERS enable two-factor authentication once their account is enabled in order to safeguard their account and ensure they have access to their data.

If you have any questions about our ICOS services or feedback regarding our documentation, you can email our User Support team at help@icos-ri.eu.